Privacy Policy

1. Who We Are

HowdyHi ("we", "our", "us") is a real estate media company based in the Rio Grande Valley, Texas. We provide professional photography, video, drone, and 3D tour services. Contact us at hello@howdyhi.studio.

2. Information We Collect

We collect information you provide directly to us when you:

• Fill out our booking or contact form (name, email, phone, property address)
• Book and pay for services online (name, email, billing information processed by Stripe)
• Communicate with us by email or phone

We also collect limited technical data automatically, including your IP address, browser type, and pages visited, for security and analytics purposes.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and fulfill your bookings
• Process payments securely through Stripe
• Send you booking confirmations and service updates
• Improve our website and services
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Payment Information

All payment processing is handled by Stripe, a PCI-DSS compliant payment processor. We never store your credit card number on our servers. You can review Stripe's privacy practices at stripe.com/privacy.

5. Cookies

We use session cookies necessary for the booking flow and form submissions to function. We do not use tracking cookies or third-party advertising cookies. You can disable cookies in your browser, but some site features may not work correctly.

6. Data Retention

We retain your contact and booking information for up to 3 years for business and legal purposes. You may request deletion at any time by emailing us.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications at any time

To exercise any of these rights, email us at hello@howdyhi.studio.

8. Security

We use HTTPS encryption for all data transmission. Our web application implements industry-standard security practices including CSRF protection, secure cookies, and rate limiting.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated date at the top of this page. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact

For questions about this policy, contact us at:
HowdyHi
Rio Grande Valley, Texas
hello@howdyhi.studio
(956) 555-1234